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“We just purchased RedHorse from Eric L. Turnipseed after using Goldmine since 1999. Not only is your program exemplary, but Eric’s knowledge, professionalism and communication skills are second to none. I’ve been in business for myself for 40 years and have seen and experienced my share. I just can’t say enough about good about RedHorse and Eric, both STANDOUTS! Thank you, Thank you….”
“I recently began a marketing project for an electricity rate savings program, which required me to greatly increase the number of people I would be contacting. Prior to the launch of the project I had less than 5,000 contacts in our RedHorse CRM database.
My initial import list was an Excel spreadsheet, containing 187,458 contacts with e-mail addresses. I was concerned that it could take days to complete the import. First, I was pleasantly surprised to be reminded of just how easy it is to import directly into RedHorse from and Excel spreadsheet. (I had done this before, but it was long enough ago so that I had forgotten what the process was like.) It was intuitive, easy to configure and launch, as well as having a really well-designed interface.
I began the import on a modestly powerful workstation, running XP Pro with just 2GB of RAM. The Windows 2003 server, 32-bit standard edition that hosts our in-house RedHorse CRM database and the MS SQL 2005 software that runs it is also a machine of modest resources, a single Xeon processor, and 4GB of RAM.
To make a long story short, the import of the 187,458 new contacts that I expected to take days was completed in 4 hours. Furthermore, I was able to continue using RedHorse on another workstation while the import was running. Neither I nor the other user who was logged into RedHorse throughout the process noticed any significant degrading in performance while the import was running.
I was very pleased with the outcome. That is until I realized that I had made an error, (a simple user error – moving too fast), and left out 3 data elements in the import. This was my error and nothing to do with anything wrong in RedHorse. To my great relief I found that the Update/Import feature works great. Rather than removing all the 187,458 imported contacts and starting over again, I was able to use the Update/Import feature to correct my error and simply update the new records with the missing data.
“I have been a CRM user for years… including being a CRM reseller for several of those years.
Beyond the standard scheduling, tracking and contact lookup functions, my most productive CRM features over the years have been templates for emails and word processing, and a Knowledge Base that can be used to capture (and use) information for the issues my clients encounter during the course of business.
I recently switched to RedHorse and all I can say is: WOW! The template features and the capabilities built into the Knowledge Base are great! The word processing merge not only WORKS (every day!) – IT IS FAST. I no longer feel like I am chipping in rock with a club and stone. These features will save me hours… while allowing me to give a real WOW factor to my clients.”
You guys get it…
“I have to tell you, I am always let down by the lack of thought and planning in the area of CRM Telephony Enablement (CTI). I downloaded your app, installed it, (Screwed it up because I don’t read instructions … Thank you for helping me Connie) found the configuration tab to tell it what Telephony Service I was using and
WHAT A LET DOWN!!!!!!!!!!!!!!!!!!!!!!!
I clicked the telephone Icon and I got a Screen Pop! I called my DID ……………… And I got a SCREEN POP!!!!!!!!!!!!!! I figured it was too good to be true so I started messing around with the Call Control Client figuring (HA! YOU CAN”T FOOL ME I DO CTI FOR A LIVING!!!) and… WHAT DO YOU KNOW!!!!!!!!! Full Two-Way Call control!!!!!!!
WHO DO YOU PEOPLE THINK YOU ARE!!!!!!!!!!!!!!!
I then showed it to my guys who in their Cheeky Welsh vernacular said (Kindly Put) I was out of my BLOODY mind… They tested it and apologized…
LIKE THAT EVER HAPPENS!!!!!
You guys get it. That is all I can say. You don’t trap me, hamstring me, License me to death, dictate to me how I will communicate or take away control of my stuff … You just let me do my job and integrate with the rest of my communications apps and appliances. I don’t have to worry about anything here. The times when I do, it is because the CRM manufacturer is Lazy, Greedy or Disinterested in making their application complete.”
“I got goose bumps today watching how we can enter the time, create the billing and send it to QuickBooks!!! Everything is really included! There are so many things that I thought were fantastic and I have been waiting for for years.
You guys thought of it all! I can’t wait to start implementing RedHorse on my own system.”
“I am REALLY happy with the way the product is looking and working for me now. This abililty to link emails to multiple contacts is SOOOOO great!”
“I am using RedHorse with 8 users, and find it a very useful tool. I use it for not only Customer tracking but for workforce scheduling, integration with QuickBooks, and collaboration. I like it, and the support is the best I have ever had with software.”
The information I want at my fingertips…
“RedHorse CRM suits our project-based business. With GoldMine, I had to choose to link correspondence with only one client record at a time. Now I can connect information with multiple contacts so that it’s easier to find when I need it. With tabs for favorites and commonly accessed records, I have the information I want at my fingertips.
I certainly recommend RedHorse CRM and the reliable customer service I consistently experience with Strategic Selling.”
I can now manage the entire company from one screen…
“RedHorse has given us tools and features that have dramatically improved our operations. I can now manage the entire company from one screen viewing where my sales team is in every step of the sales process, and allowing us to make sure our service staff is on top of any customer need.
RedHorse also allows us to store all documents and e-mails by client which is allowing us to go green and has began the elimination of large file cabinets.”