All Posts by RedHorse Systems

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rigorous training
Nov 14

Through Reseller Certification RedHorse Insures Customer Satisfaction

By RedHorse Systems | Uncategorized

Nothing is as valuable to a business as customer satisfaction.  As a software manufacturer and CRM specialist we know it takes confident, knowledgeable resellers to gain (or earn?) customer loyalty.

rigorous trainingIn October of this year our resellers met to undergo rigorous training and testing to insure the representatives distributing RedHorse are fully conversant in all aspects of customer acquisition and retention. If they are going to represent us, they had better know their stuff!

We know what customer experience means. Our resellers are our front line. If they don’t know what they are doing, you won’t be happy. So we have to make sure that they are ready for you! We are here for them: we train them, we are here to support them. We are here for you: you expect the best and we make sure they are.ready for great customer experience

We are the best in the CRM Software industry and proud of it!

< That’s me! Ask them!

Best wishes, Connie

Connie Galligan is Founder and Lead Developer of RedHorse CRM. During two decades of consulting and software development in the industry, she has created custom tools, modifications and stand-alone systems to answer the needs of the clients and dealers she knows so well.

Nov 07

Where, when and how should I spend my time on lead generation?

By RedHorse Systems | Uncategorized

Where, when and how should I spend my time on lead generation?

All of these valuable questions can be answered watching the “Your Leads Aren’t Buying: How to Fix It” free webinar hosted by redhorsesystems.com.

leadspyramidDavid Brydson, CEO, Best Fit Solutions, details how measuring your marketing efforts can save you time and money by identifying who you should be targeting, which efforts are working, and when.

Watch our webinar Your Leads Aren’t Buying: How to fix it

Best wishes, Connie

Connie Galligan is Founder and Lead Developer of RedHorse CRM. During two decades of consulting and software development in the industry, she has created custom tools, modifications and stand-alone systems to answer the needs of the clients and dealers she knows so well.

Nov 05

“If you have just one bullet left in your gun to sell something, then email should always be that bullet,”

By RedHorse Systems | Uncategorized

…says Jenkins, CEO of BrightWave Marketing and author of The New Inbox: Why Email Marketing Is the Digital Marketing Hub in a Social & Mobile World.

bigwinnerJenkins acknowledges that social media is a valuable tool—it’s great for customer engagement—but it’s not the best way to drive sales…those who leverage email most effectively will be the big winners.

Watch for our free upcoming webinar on email marketing.

Best wishes, Connie

Connie Galligan is Founder and Lead Developer of RedHorse CRM. During two decades of consulting and software development in the industry, she has created custom tools, modifications and stand-alone systems to answer the needs of the clients and dealers she knows so well.

Oct 31

80% of all companies in the US are throwing money in the toilet!

By RedHorse Systems | Uncategorized

Employees spend 25% of their time searching for information

Loss of productivity = loss of revenue

Diana Llorente of Kewl Consulting Inc.gives an eye opening presentation in this free webinar about how easy it is to spin your wheels and as a result lose out on the biggest profits attainable through increased productivity.

Watch this:
Faster Business With Less Confusion

Best wishes, Connie

Connie Galligan is Founder and Lead Developer of RedHorse CRM. During two decades of consulting and software development in the industry, she has created custom tools, modifications and stand-alone systems to answer the needs of the clients and dealers she knows so well.

Oct 29

Gum on your customer’s shoe

By RedHorse Systems | Uncategorized

Where they go, you go.  What they write, you read.  What they talk about, you hear.  What they buy, you catalog.  What they think, you know.  Who they hang with, you hang with.

binocularsWho’s watching your customer?  Without CRM software, it is your competition who is watching your customer and your competition that will get the next ten sales off of them and those they influence.

Capture it all, track it all, integrate it all with CRM.

having seen a gross need –

Connie Galligan spent a number of years writing patch programs to the big name CRM software systems before creating RedHorse Systems – Customer Relations Management software offering a MUCH more customizable, integrate able service than is offered anywhere else on the market. 

How does it work?

How do I get started? Contact Us.

Best wishes, Connie

Connie Galligan is Founder and Lead Developer of RedHorse CRM. During two decades of consulting and software development in the industry, she has created custom tools, modifications and stand-alone systems to answer the needs of the clients and dealers she knows so well.

Oct 24

What is the proven best source for new customers?

By RedHorse Systems | Uncategorized

Your present and past customers.

This is the new marketing paradigm.  The focus of advertising and marketing has changed from blasting billboard messages out to the masses to the targeting of a more defined customer; one with a much higher probability of retention and closing.

Since your past and present customers hold the key to new customer acquisition, how are you capturing them?  How are you courting them?  Did they buy something…pay for it…and then walk out the door, never to be heard from again?  That was your next ten to a hundred sales you just let get away.

crmbubblesCustomer Relations Management or CRM software PROPERLY written to integrate with your messaging, invoicing, inventory, communication, and bookkeeping, streamlines the entire business experience and is a PROVEN method of customer retention and acquisition.

Visit redhorsesystems.com – view the free webinars – check out lead management by David Bryson at Best Fit Solutions.

How do I get started? Contact Us.

Best wishes, Connie

Connie Galligan is Founder and Lead Developer of RedHorse CRM. During two decades of consulting and software development in the industry, she has created custom tools, modifications and stand-alone systems to answer the needs of the clients and dealers she knows so well.

Oct 03

Is your business hiding from your customers?

By RedHorse Systems | Uncategorized

Is this what the world sees when they look for your
business or service?

google

Is your friend, your parent, your spouse, or your boss resisting what you know to be the wave of the future?

If they haven’t started working on their online presence…forward this blog…
We will be walking through it step by step…at no charge

Take the first step and watch
How Social Media Is Driving the Future of Customer Relationship Management.

Best wishes, Connie

Connie Galligan is Founder and Lead Developer of RedHorse CRM. During two decades of consulting and software development in the industry, she has created custom tools, modifications and stand-alone systems to answer the needs of the clients and dealers she knows so well.

Oct 01

You say you are too busy to build your business?

By RedHorse Systems | Uncategorized

Stop spinning your wheels and get back to the business of building your business

It’s incredibly easy to get caught up in an activity trap, in the busy-ness of life… It is possible to be busy – very busy – without being very effective.                                           –  Stephen Covey

Before you tackle that “to do” list…ask yourself…What am I trying to accomplish?

Do you have a revolutionary product but no one knows about it?
No capital for traditional advertising?
Is the whole internet scene getting too complicated to compete?

Take the first step and watch
How Social Media Is Driving the Future of Customer Relationship Management.

Best wishes, Connie

Connie Galligan is Founder and Lead Developer of RedHorse CRM. During two decades of consulting and software development in the industry, she has created custom tools, modifications and stand-alone systems to answer the needs of the clients and dealers she knows so well.

Sep 27

RedHorse v6.0 Coming Soon!

By RedHorse Systems | News

Here’s what’s new :

Two way integration with Constant Contact

Easily transfer contacts into Constant Contact for sending targeted marketing and sales campaigns – no more double entry!

Results are brought back into RedHorse CRM automatically. See clicks, opens, bounce backs and other Constant Contact results right in RedHorse CRM. Create groups based on your results and turn interested prospects into customers.

In RedHorse CRM you can see leads, quotes and sales from each individual Campaign action in the Campaign Manager. Use these results to compare what campaigns work for you by comparing the real ROI of each of your marketing efforts.

Integration with Google Docs and DropBox

Link any document located on the web in your Docs tab in RedHorse CRM and link them to the contact or account they are related to. Link Google Docs or DropBox documents and launch them directly from the Contact record.

No more emailing document attachments back and for the between team members. Share them on the web and link them inside your CRM. Eliminate version tracking, bloated email servers and confusion. Increase productivity with collaboration.