Privacy Policy

RedHorse Systems (“RedHorse,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit redhorsesystems.com or use our products, including RedHorse CRM and RedHorse Business Manager (together, the “Services”).

By using our website or Services, you agree to the collection and use of information in accordance with this policy.

1. Information we collect

We may collect the following types of information:

Information you provide directly. Name, company name, email address, phone number, billing information, and any other details you submit through forms on our site (for example, when requesting a demo or contacting support).

Information collected automatically. IP address, browser type, device information, pages visited, and general usage data, collected through cookies and similar technologies.

Customer data within the Services. If you use RedHorse CRM or RedHorse Business Manager, your organization may store customer and business data within the software. That data belongs to you or your organization; we access it only as needed to provide support, maintain the Services, or as you direct.

2. How we use information

We use the information we collect to:

Provide, operate, and maintain our website and Services; respond to inquiries and provide customer support; process transactions and send related information; send administrative information, updates, and marketing communications (which you may opt out of at any time); improve our website, products, and services; and detect, prevent, and address technical issues, fraud, or security concerns.

RedHorse’s use of raw or derived user data received from Workspace APIs will adhere to the Google User Data Policy, including the Limited Use requirements.

3. Cookies and tracking technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

4. How we share information

We do not sell your personal information. We may share information with:

Service providers who perform services on our behalf, such as hosting, payment processing, analytics, and email delivery, and who are bound by obligations of confidentiality.

Business transfers. If RedHorse is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal requirements. We may disclose information if required to do so by law or in response to valid requests by public authorities.

5. Data retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

6. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your rights and choices

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications. To exercise these rights, contact us using the details below.

8. Children’s privacy

Our website and Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date above.

10. Contact us

If you have questions about this Privacy Policy, please contact us at privacy@redhorsesystems.com.