RedHorse AI
AI built into the CRM you already use. No new tools, no separate apps, no copy-pasting between windows. Just helpful AI right where you work.
What RedHorse AI does for you
You’re already in RedHorse all day. AI features sit inside the workflows you know — composing email, reading your inbox, finding information, filing what comes in. The CRM gets smarter without changing how you use it.
You stay in control. AI suggests, drafts, and sorts. You review, edit, and approve. The judgment stays with you.
Features
Available now
AI Drafting
Stop drafting emails from scratch. AI reads the thread and writes the first draft in the tone you choose — Professional, Friendly, Brief, Apologetic, or Assertive. Most users save 5-15 minutes per email.
Learn more about AI Drafting →
Available now
AI Help Assistant
Ask questions in plain English. Get answers from RedHorse’s knowledge base without hunting through menus or documentation. Built into every screen you’d ever ask for help on.
Learn more about AI Help →
Coming in v11.2
AI History Review
View a summary of your history with a contact or account, including email and saved history. A quick glance at your relationship with your customers.
Coming soon
See more AI Features →
How RedHorse AI works for your business
One subscription, all features.
Sign up once and your whole team gets access to every AI feature inside RedHorse.
Pay for what you use.
A shared monthly capacity for your installation. Three tiers — Starter, Standard, Pro — scale to your team’s email volume.
You see your usage.
Every AI call is logged with date, user, and cost. Check your usage report any time inside RedHorse.
Your data stays yours.
AI providers don’t retain or train on your data. Sensitive correspondence stays sensitive.
Frequently asked questions
Does AI replace people on my team?
No. AI accelerates the work — drafts faster, sorts incoming email, answers questions. Your team reads, edits, decides what to send, and chooses what to do with each suggestion. AI assists; you decide.
Does this work with my existing subscription or perpetual license?
Yes. RedHorse AI is a separate add-on that works with both. Subscribe to AI for your installation; everyone using that installation gets access.
Can I cancel anytime?
Yes. Cancel any time from inside RedHorse or by contacting support. You’ll continue to have AI access until the end of your current billing period.
What if I just want to try it?
Start with a 14-day free trial. Use the full set of available AI features for two weeks, see how it fits your workflow, then decide.