Social Media and Blogs Generate REAL Customers
Take the first step and watch
How Social Media Is Driving the Future of Customer Relationship Management.
Best wishes, Connie
Connie Galligan is Founder and Lead Developer of RedHorse CRM. During two decades of consulting and software development in the industry, she has created custom tools, modifications and stand-alone systems to answer the needs of the clients and dealers she knows so well.
…says Jenkins, CEO of BrightWave Marketing and author of The New Inbox: Why Email Marketing Is the Digital Marketing Hub in a Social & Mobile World. Jenkins acknowledges that social media is a valuable tool—it’s great for customer engagement—but it’s not the best way to drive sales…those who leverage email most effectively will be the…
There’s an old saying that “you can’t know what you don’t know”, and if you haven’t experienced something, you probably don’t know what you are missing. Well, a good CRM system is a lot like that. If you have never used one to improve communication and reduce working time, then it would be difficult for…
Social media is a revolution, not fad, and CRM – with or without the word “social” in front of it – is all about creating the best experience possible for your customers. Put them together and they add up to doing different things than you did in a traditional marketing program. Once upon a time…
Nothing is as valuable to a business as customer satisfaction. As a software manufacturer and CRM specialist we know it takes confident, knowledgeable resellers to gain (or earn?) customer loyalty. In October of this year our resellers met to undergo rigorous training and testing to insure the representatives distributing RedHorse are fully conversant in all…
As a CRM specialist and a business owner/manager, I know how crucial it is stay abreast of emerging best practices and create ways that are right for my company to act on that information. I want to share what I have learned over the past 20 years and hear about what is important for you….
Have you ever met someone at a networking event and thought, “Gee, I’d really like to do business with him.”? The next day, you call that person and, while you are talking, you go online to learn about them. Wow, their website is terrific. A goldmine of information about their industry, the work they do,…
