Home / Submit a Support Ticket Submit a Support Ticket Please enter the information below. Then click Submit to create a new ticket. We will respond within 24 hours. Name*Company*Email* PhoneRedHorse License numberThis may be found in RedHorse by going in the menu to Help, About, and clicking the clipboard link, then paste the number here. If you are not able to get your license number, you may still submit this form, however your support may be handled more quickly if we have your license number.Message*Please describe in detail the technical issue you are experiencing. The more detail you can provide, the more quickly we can help you.Severity*Critical – System is Down!Moderate – Work can continue in an impaired mannerLow impact – Functioning with minor impediments of serviceGeneral Question – Need some help or information onlyCaptcha Δ